Customer Support

Thank you for purchasing TimeBuddy™, this section will help you answer some of the most frequently asked questions and it contains resources already included with your TimeBuddy™ unit but included in the page for your convenience.

Need help in setting up TimeBuddy? Click here below:

Basic Trouble Shooting

TimeBuddy™ does not turn on or does not respond/LCD Clock is not displayed:

  • Make sure batteries are correctly installed.
  • Remove batteries and put them back in.
  • Clean battery contacts with rubbing alcohol.
  • Install new batteries.

TimeBuddy™ LED lights are dim:

  • Clean battery contacts with rubbing alcohol.
  • Install new batteries.

TimeBuddy™ makes improper responses/audio does not play:

  • Clean battery contacts with rubbing alcohol.
  • Install new batteries.

TimeBuddy™ audio does not play after switching volume switch

  • Make sure volume switch is completely on loud or quiet

Resetting the product

To reset the product, insert a paper clip or thin pin into the "RESET" hole located on the back of the unit, press and hold until you hear a "beep" confirming the reset of the product.

WARNING:

Resetting product will erase all user recorded messages and names in the product!
Resetting batteries will reset the LCD clock and alarms!

Order Status
My Account
International Shipping
Guarantees
Pricing and Billing
Buyer's Guide

For all other inquiries or concerns pls call or send us an email to the contact information below

GoLearn #:1-800-779-6206

Customer Service: consumer.service@golearntoys.com

close x